MRJ FASHION WALKS
TERMS & CONDITIONS
CUSTOMER SERVICE
At MRJ Fashion Walks, we strive to provide excellent customer service to all of our customers. Please read the following policy carefully to understand our customer service standards.
1. Contacting Customer Service
You can contact our customer service team via email, phone, or live chat. Our customer service hours are [insert hours of operation]. We aim to respond to all inquiries within 24 hours.
2. Resolving Issues
If you have an issue with your order, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible. If we are unable to resolve the issue to your satisfaction, we may offer a refund or exchange, subject to our Return & Exchange policy.
3. Customer Feedback
We value your feedback and use it to improve our products and services. If you have any feedback, suggestions, or comments, please let us know. You can contact our customer service team or leave a review on our website or social media channels.
4. Privacy and Security
We take the privacy and security of our customers' information seriously. Please refer to our Privacy Policy for more information.
5. Training and Development
Our customer service team receives regular training and development to ensure they have the skills and knowledge necessary to provide excellent customer service. We also encourage our team to provide feedback and suggestions on how we can improve our customer service.
We reserve the right to update or modify our customer service policy at any time. Please check this page regularly for any updates.
PRIVACY & SAFETY
MRJ Fashion Walks takes the security of your personal information very seriously. We use your Personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information")
We value our customers and want to make shopping online comfortable and safe. We take precautions to safeguard you personal information.
WHOLESALE INQUIRIES
We love hearing from our customer and we value your feedback. Send us your questions, comments or feedback so we can serve you better.
If have any inquiries feel free too fill up this form:
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
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Gcash